Account Manager - Industrial Air Compressors

Charlotte, NC
Full Time
Experienced

Working at Atlantic Compressor Services, LLC gives you the opportunity to be part of a local business creating innovative customer solutions, focused on driving customer satisfaction. We’d like to offer you:
• The opportunity to grow in your career as the organization grows
• Comprehensive benefits package including medical, dental, vision, disability and life insurance
• Competitive wages, paid time off, holidays and 401K with match
• A fulfilling career where you can relate to and engage with an incredible team

Job Purpose:

The Industrial Compressed Air Account Manager is responsible for driving revenue growth and service-focused activities within a defined geographic territory or account list. This role involves prospecting, quoting, and strategic relationship development with contractors, utilities, corporations, and industrial organizations. By managing existing accounts and securing new business, the Account Manager serves as a trusted technical advisor—delivering tailored compressed air solutions that enhance system efficiency, reliability, and cost-effectiveness. The goal is to achieve sales targets, maximize profitability, expand market share, and foster long-term customer loyalty for Atlantic Compressor Services.

Position Responsibilities:
  • Manage a portfolio of named accounts within an assigned geography, focusing on strategic growth, customer retention, and revenue expansion.
  • Develop and execute account plans tailored to each customer’s operational needs, identifying opportunities for upselling and cross-selling compressed air solutions.
  • Identify and cultivate target accounts with high potential, working to convert them into long-term customers through consultative selling and value-driven engagement.
  • Serve as the primary point of contact for assigned accounts, building strong relationships with key stakeholders including maintenance managers, engineers, and procurement teams.
  • Collaborate with internal teams, including inside sales, service support, and technical specialists, to ensure smooth execution of proposals, service agreements, and project delivery.
  • Monitor account performance using CRM tools, tracking revenue, profitability, and customer satisfaction metrics to inform strategy and reporting.
  • Provide market feedback and competitive intelligence to leadership, helping shape product offerings and service strategies.
  • Proactively identify and qualify potential leads for Atlantic Forklift Services, LLC during customer outreach, leveraging existing relationships and uncovering cross-selling opportunities to support shared business growth and improved customer experience.
  • Ensure compliance with all safety protocols and company policies during customer interactions and site visits.
  • Perform other duties assigned, with a focus on strategic account development and long-term customer success.

Position Focus areas:
  • Identify, qualify, and close new business opportunities in compressed air systems
  • PM agreements with new and existing customers
  • Business development for completes bookings
  • Repairs and maintenance work for break/fix opportunities
  • Parts sales
  • Rental agreements

Skills/Qualifications:
  • BS degree in business or marketing preferred or a combination of education and relevant work experience.
  • Three years sales experience with industrial products and services
  • Ability to interpret technical drawings and systems schematics
  • Willingness to travel up to 50% within assigned territory
  • Ability to diplomatically handle customer issues and resolve problems.
  • Proficient in Microsoft Office computer applications required.
  • Knowledge of CRM software
  • Excellent relationship-building skills, including verbal, written and presentation communication skills.

Key Competencies
  • Interpersonal skills
  • Excellent communication skills - verbal and written
  • Excellent listening skills
  • Excellent time management skills
  • Problem analysis and problem-solving
  • Attention to detail and accuracy
  • Customer Service Orientation
  • Adaptability to change
  • Good judgment
  • Teamwork
  • High energy and willingness to take initiative
  • Stress tolerance, patience and empathy
  • Flexibility
  • Ability to work alone and manage time

Language Skills
Ability to read and comprehend complex instructions, correspondence, and memos. Ability to write simple or complicated correspondence. Ability to effectively present information in one-on-one and large group situations, to customers, clients, and other employees of the organization. Excellent polite and persuasive communication skills.




Mathematical Skills
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

Reasoning Skills
Uses rigorous logic and methods to solve difficult problems with effective solutions. Can see hidden problems and probes all fruitful sources for answers. Looks beyond the obvious and doesn’t stop at the first answer.

Computer Skills
To perform this job successfully, an individual should be proficient in Microsoft Word, Outlook, Google Chrome, and CRM System. 

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. Temperatures may vary in certain warehouse locations from cool in the winter months to excessive heat and humidity in the summer months.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Proper lifting techniques required. May include lifting to 25 pounds on occasion. While performing the duties of this job, the employee is regularly required to sit; use hands; reach with hands and arms and talk or hear. The employee will be consistently required to stand and/or walk.  The employee is rarely required to stoop, kneel, crouch, or crawl.
 
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